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They look into my situation and tell me that they aren't going to give me a refund, because I basically should've known better and should've canceled my subscription before the auto-renew charge occurred (thank you for making me feel like a 14-year old getting a lecture from an adult again). I find it funny that they told me to call them so they could "assist me with my recent charge" by telling me exactly what they told me over email.
I told them I would never use their service again if this was the stance they were going to take and they seemed fine with it (they must have all the money and business they could possibly want).
In this Christian Mingle review, we'll cover crucial strengths and weaknesses of Christian Mingle (CM) vs newcomer Christian Crush (CC) so you can make an informed choice on which platform to join before your next login and search.
CC is the only Christian dating site currently providing this service.They told me to call them so they could assist me with my recent charge.After 4 call attempts on 3 different days (they closed over 2 hours early one day, closed for lunch another, long hold time), they finally pick up.I was with CM for 6 months and I got a lot of scammers. I had a good experience using it, but then I was charged for an auto-renewal of 3.94 in May 2016.
I emailed them telling them my situation and that I had forgotten that I would be charged for an auto-renewal for an additional 6 months when my time was up.
Like I said earlier, this is one of those rare occasions where the business puts itself before its customers and I thought I should share my story so others don't need to experience the same thing.